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Lockdown Competition

Terms and Conditions - Game of Chance

Information on how to enter forms part of the terms and conditions of entry. Entry into the promotion is deemed acceptance of these terms and conditions.

Headings in this document are included for ease of reference, and do not affect interpretation in any way.

Promoter: Elevate Marketing Pty Ltd, Trading as Willow's Pantry  (ABN 32 163 949 228) of 40B Thompson Ave, Cowes, VIC 3922.

Promotion Period: 12:01am AEDT 25 August 2021 to 11:59pm 7 September 2021.

Eligible Entrants: Entry is open to all Australia residents, excluding directors, management, employees and their immediate families of the Promoter.

Entry:To enter, Eligible Entrants must:Complete a transaction on the Promoters website by shopping online at or competing a takeaway order at, during the Promotion Period; and Supply a valid email address during the transaction process.

Eligible Entrants will receive 1 entry for every Eligible Purchase equal to or over the value of $9.00.

The Promoter is not responsible for any lost, late or misdirected entries.

Multiple entries are permitted. Eligible Entrants can only win a maximum of one Prize each.

The time of entry will be deemed to be the time the entry is received by the Promoter.

The Promoter reserves the right, at any time, to verify the validity of entries and Eligible Entrants (including an entrant's identity, age and place of residence) and to disqualify any entrant who tampers with the entry process. Failure by the Promoter to enforce any of its rights at any stage does not constitute a waiver of those rights.

    Eligible Purchase: An Eligible Purchase is a transaction between the Promoter and the Eligible Entrant for the sale of goods equal to, or over, the value of $9.00 made in one transaction. A receipt must be able to be presented for use as proof of purchase for entry into the competition. Purchases of goods using gift vouchers or credit notes are excluded from entry. Receipts that have been used to refund or exchange items are also excluded from entry.

    There will be one Prize. The Prize is valued at $99 (inc GST) which consist of a mixed fruit box (valued at RRP$49) and a Gift Voucher (valued at $50.00) to spend in store at Willow's Pantry.

    Conditions of use for Gift Voucher: The Gift Voucher will be valid for 12 months from date of issue. The Gift Voucher must be used for the purchase of goods from Willow's Pantry and is not redeemable for cash. The Gift Voucher can be used for multiple transactions. All in store transactions are subject to the Store Terms and Conditions. The Gift Voucher is not transferable, cannot be redeemed for cash, and is non-refundable. The Promoter is not responsible 
    No compensation will be payable if a winner is unable to use the Gift Voucher as stated. A Gift Voucher cannot be transferred to any other person, unless agreed to by the Promoter. It is a condition of accepting a Gift Voucher that the winner accepts the conditions of use of that Gift Voucher. Gift Voucher must be used within 12 months of the winner being issued.

    The prize must be taken as stated and is non-transferable or redeemable for cash. The Promotor reserves the right to amend the prize in the event of the original prize not being available. In the event of the prize being unavailable the Promoter will provide a prize of equal value.

      Draw:The draw will take place at 2:00pm (AEST) on 10 September 2021 at the Promoter’s office, 40B Thompson Ave, Cowes VIC 3922.  The result of the draw is final and no correspondence will be entered into.

      Winner Announced:The winners will be notified by phone or email by 5.00pm, 13 September 2021 using the phone number and email address listed on their online order. The names of the winners will be published on the Willow's Pantry Facebook Page.

      Right of the Promoter to redraw: The Promoter reserves the right to redraw in the event of an entrant being unable to satisfy these promotion terms and conditions or forfeiting or not claiming a prize. For any prize that remains unclaimed at 5.00pm on 27 September 2021, a second draw will be conducted by the Drawer on 29 September 2021 at the same time and place as the original draw, subject to any written direction given under applicable law. Any winners determined in accordance with this clause will be notified by email by 30 September 2021 and their names will be published on the company Facebook page.

      Limitation of liability and variation of termsIf any act, omission, event or circumstance occurs which is beyond the reasonable control of the Promoter and which prevents the Promoter from complying with these terms and conditions, the Promoter will not be liable for any failure to perform or delay in performing its obligations. The Promoter reserves the right (subject to any applicable law) to cancel, terminate or modify or suspend this promotion.

      The Promoter, its related bodies corporate and their respective officers, employees, contractors and agents (Promotion Parties) will not be liable for any losses, damages, expenses, costs or personal injuries arising out of this promotion, the promotion of this promotion or the use of any voucher, including but not limited to any breach of these terms and conditions, contract or tort (including negligence) and any other common law, equitable or statutory remedy (Damages) whatsoever, including but not limited to direct, indirect and consequential Damages, including Damages that cannot reasonably be considered to arise naturally and in the ordinary course of things, even if those Damages were in the contemplation of the Promotion Parties.

      The exclusion of liability in clause does not apply to limit or exclude liability:for personal injury or death suffered or sustained in connection with the supply of goods or services which are supplied by the Promoter in the ordinary course of business. To remove doubt: third party goods or services, which other than in connection with this promotion, are in the normal course of business supplied by a third party unrelated to the Promotion Parties, are not supplied by the Promoter in the ordinary course of business; or to the extent it is not permissible at law to limit or exclude liability in the manner contemplated in that clause (in which case that liability is limited to the maximum extent allowable by law).

      By participating in this competition, you are agreeing to have your information captured in our loyalty database. We may contact you via email or phone about special promotions and offers or new and updates. You can opt-out of communications at any time.

      Entry details remain the property of the Promoter. The name and photograph of the winner may be used for promotional purposes by the Promoter, unless the winner otherwise notifies the Promoter at the time of accepting the prize.

      Entrants consent to the Promoter using personal information provided in connection with this promotion for the purposes of facilitating the conduct of the promotion and awarding any prize and to conduct marketing activities. Without limiting the foregoing, entrants’ personal information provided in connection with this promotion will be handled in accordance with the Promoter’s Privacy Statement.